ALLICE – Brainstorming Notes
Overview
A number of the ALLICE Group members, met to brainstorm two key topics that affect us all, our chosen topics were:
1. Knowledge Management – with specific relevance to: levels of involvement, resources/tool and problems and
2. Service Delivery – with specific relevance to: internal and external client service delivery and types of services offered.
The notes listed below are general notes from the meeting; they are not intended as minutes.
Knowledge Management (KM)
It was deemed that our levels of involvement in KM varied from firm to firm and the size of our firms also impacted on how, who and when we were involved in KM projects or initiatives.
We all agreed that KM was a huge subject and that it was difficult to define our involvement as we could argue that ideally or rather theoretically we should be involved in all firm-wide projects as they all included, had an element of or would benefit from effective KM.
Some had champions in the form of Knowledge Partners to work with and support their strategic initiatives. Other’s had the support of Managing Partners or other more senior team members.
Problems:
We all had experienced a range of problems but the following were specifically identified and discussed:
• In the context of KM, we all agreed that the firm’s culture was a significant problem/barrier.
• Passive resistance and failure to cement knowledge contributions from lawyers
• Keeping knowledge banks up to date – currency issues
• Ownership and levels of responsibility
• Fear of loss of personal value and fear of criticism or incorrect interpretation
General notes:
• KM is very slow to be entrenched within law firms
• PLC is still very popular and well utilised
• Communication is vital to the success of any KM initiative
• The role of the PSL is so valuable to KM
• It’s natural and common sense to impart knowledge with colleagues, however it’s difficult to capture and retain the knowledge that is shared on a day to day basis between colleagues, departments and clients
Questions:
• Does the economy and circumstance make a difference to the culture of a firm
• Does anyone else use team Wiki’s or firm blogs etc…?
• If you use Sharepoint, how successful has it been within your organisation as a KM tool?
• What other KM tools (if any) do you use to help with various KM initiatives?
• Are knowledge budgets still being cut?
• KM best practice – how to communicate and implement it
• If you had to state the single biggest problem that you had, what would it be? Would you agree with us?
Service Delivery (SD)
It was deemed that we all offered similar services to our end users to include:
• Library and information services – to include resource development
• Legal Research
• Company information service – to include Business Research
• Training – Trainee Training, Seat Change Training, Business Research skills
Problems:
• Budget restrictions means that we are unable to offer as many external resources as we would like
• Licensing issues prohibit us from developing services for external clients
• Copyright issues also impact on how we can share information and knowledge
General notes:
It was interesting to learn that we had all ceased to provide or had automated the provision of Current Awareness services. If the service had not been automated then there was an interest to do so but the question of how valuable and relevant this service is, was debated as most if not all external content suppliers provided some form or alert or news feed. All found that Current Awareness services were time intensive to provide.
Questions:
• Does anyone measure SD? If so how? SLA’s maybe…?
• Does anyone measure client satisfaction? Again, if so how? Perhaps via SurveyMonkey...?
• What involvement does everyone have in relation to content management of their firm’s website or intranet?
• Does anyone provide any other services than those listed above?
• How can SD be improved overall?
Wednesday 13 June 2012
Social event
Hi
The date set for our ‘Speed Networking’ (and drinks) evening is Wednesday 11th July
The event will commence at the Squire Sanders office on Edmund Street at 5.30 pm and will migrate to the ‘Old Contemptibles’ later in the evening
Come and find out everything you ever wanted to know about your ALLICE colleagues and were afraid to ask before (and have a good time doing it) !!
If the weather’s nice we can also experience the music of the Backyard Music Boys who are playing that night in the new Church Street Square outside the office as part of the Birmingham International Jazz Festival
Cool!!
Phil
The date set for our ‘Speed Networking’ (and drinks) evening is Wednesday 11th July
The event will commence at the Squire Sanders office on Edmund Street at 5.30 pm and will migrate to the ‘Old Contemptibles’ later in the evening
Come and find out everything you ever wanted to know about your ALLICE colleagues and were afraid to ask before (and have a good time doing it) !!
If the weather’s nice we can also experience the music of the Backyard Music Boys who are playing that night in the new Church Street Square outside the office as part of the Birmingham International Jazz Festival
Cool!!
Phil
Friday 25 May 2012
Minutes of last meeting
12.30 pm Monday 16th April 2012 at Wragg & Co
In attendance
Tricia Wyspianska, Barry Vickery, Caroline Mosley, Amanda Hulme, Helen Marshall, Jon Beaumont, Rachel Relves, Stephen Wheeler, Paul Dovey, Phil Uttley, Caroline Covington, Susanne Homer, Liz Gwillim, Sue Kendall, Jackie Hanes, Mike Troon and Janis Law
1. Apologies
Diane Harris, Erica Foster, Sally Hassell, Jackie Sellars, Alison Rae, David Houston, Caroline Janukowicz, Adele Champken, Nicola Dennis, Aine Asbury and Patricia Pritchard
2. ALLICE professional development event - Mind Mapping – 23rd May
The members were reminded of this event which takes place at the Squire Sanders office on Edmund Street from 2 pm to 4 pm and costs £10. As current take up has been disappointing, it will now be advertised on LIS-LAW, etc. Please let Phil Uttley as soon as possible know if you intend to attend
3. Summer meeting – w/c 11th June – ‘Brainstorming’
A ‘host’ is required for this meeting.
It was pointed out after the meeting that this date partly clashes with the BIALL conference (14th – 16th June) so anyone able to host would need to be able to accommodate a Monday or Tuesday (11th or 12th June) meeting.
The topics to be ‘brainstormed’ will be chosen from Project Management, Knowledge Management, Communications, Business Development and Service Delivery (training, current awareness, etc.) Please let Phil know if you have any preferences (or additional topics).
4. Social evening – w/c 9th July – ‘Speed networking’
This will begin at the Squire Sanders office at 5.30pm and move to the Old Contemptibles at an appropriate juncture.
5. A.O.B.
There was no other business
6. PLC – Chris Jeffries & James Chuck
Chris and James provided an interesting presentation on recent and planned developments to PLC.
12.30 pm Monday 16th April 2012 at Wragg & Co
In attendance
Tricia Wyspianska, Barry Vickery, Caroline Mosley, Amanda Hulme, Helen Marshall, Jon Beaumont, Rachel Relves, Stephen Wheeler, Paul Dovey, Phil Uttley, Caroline Covington, Susanne Homer, Liz Gwillim, Sue Kendall, Jackie Hanes, Mike Troon and Janis Law
1. Apologies
Diane Harris, Erica Foster, Sally Hassell, Jackie Sellars, Alison Rae, David Houston, Caroline Janukowicz, Adele Champken, Nicola Dennis, Aine Asbury and Patricia Pritchard
2. ALLICE professional development event - Mind Mapping – 23rd May
The members were reminded of this event which takes place at the Squire Sanders office on Edmund Street from 2 pm to 4 pm and costs £10. As current take up has been disappointing, it will now be advertised on LIS-LAW, etc. Please let Phil Uttley as soon as possible know if you intend to attend
3. Summer meeting – w/c 11th June – ‘Brainstorming’
A ‘host’ is required for this meeting.
It was pointed out after the meeting that this date partly clashes with the BIALL conference (14th – 16th June) so anyone able to host would need to be able to accommodate a Monday or Tuesday (11th or 12th June) meeting.
The topics to be ‘brainstormed’ will be chosen from Project Management, Knowledge Management, Communications, Business Development and Service Delivery (training, current awareness, etc.) Please let Phil know if you have any preferences (or additional topics).
4. Social evening – w/c 9th July – ‘Speed networking’
This will begin at the Squire Sanders office at 5.30pm and move to the Old Contemptibles at an appropriate juncture.
5. A.O.B.
There was no other business
6. PLC – Chris Jeffries & James Chuck
Chris and James provided an interesting presentation on recent and planned developments to PLC.
Next meeting
The next ALLICE meeting will be at 1230 on Tuesday 12th June – venue to be confirmed.
This will be a ‘Brainstorming’ meeting. The topics to be ‘brainstormed’ will be chosen from Project Management, Knowledge Management, Communications, Business Development and Service Delivery (training, current awareness, etc.)
Change of Officers
At the recent Annual General Meeting, members were informed that the Chair, Caroline Mosley, and the Treasurer, Caroline Covington, were standing down after many years loyal service.
Both were thanked for their efforts over the years.
A new Chair, Alison Rae, was elected and a new Treasurer, Liz Gwilliam.
The Committee now comprises Alison, Liz, Phil Uttley, Diane Harris and Rachel Relves
At the recent Annual General Meeting, members were informed that the Chair, Caroline Mosley, and the Treasurer, Caroline Covington, were standing down after many years loyal service.
Both were thanked for their efforts over the years.
A new Chair, Alison Rae, was elected and a new Treasurer, Liz Gwilliam.
The Committee now comprises Alison, Liz, Phil Uttley, Diane Harris and Rachel Relves
Wednesday 7 March 2012
Next meeting
Hi
The next meeting is MONDAY 16th April at Wragg & Co
Guest speakers will be from PLC (Chris Jeffreys and James Chuck)
Be there or be square!
Phil
The next meeting is MONDAY 16th April at Wragg & Co
Guest speakers will be from PLC (Chris Jeffreys and James Chuck)
Be there or be square!
Phil
ALLICE professional development event - Mind Mapping
Introducing Mind Mapping
Stop worrying about WIP - Sort out your to-do list - Plan your next project - Assess the best way forward - Prioritise your time and workload
What is Mind Mapping?
Mind Mapping is a systematic business process and tool that can be used to turn chaos into order and highlight potential problems before they even become an issue.
Mind Mapping can be used in; risk assessment, project management, strategic planning, communication and in planning your daily work load.
Discover a great way to make sure you actually do everything on your 'To Do' list
Ensure that your team operates in the most efficient and effective manner.
This is an incredibly easy, fast and effective way of planning & thinking.
This course will offer you new ways to think about any problem, at work, at college or at home.
Organisation is everything - Mind Mapping is a business tool that we can use to greatly improve the organisation of work load and day to day tasks!
Bring your problems with you and leave with the answers!
Susie Kay, the Managing Director of The Professional Group, is running a two hour session starting at 2 pm on Wednesday 23rd May at Squire Sanders: Birmingham
Tickets: £10 for ALLICE members, £20 for all others. Places are limited so book early.
Application forms available from Phil Uttley on 0121 222 3487 or at phil.uttley@squiresanders.com
Stop worrying about WIP - Sort out your to-do list - Plan your next project - Assess the best way forward - Prioritise your time and workload
What is Mind Mapping?
Mind Mapping is a systematic business process and tool that can be used to turn chaos into order and highlight potential problems before they even become an issue.
Mind Mapping can be used in; risk assessment, project management, strategic planning, communication and in planning your daily work load.
Discover a great way to make sure you actually do everything on your 'To Do' list
Ensure that your team operates in the most efficient and effective manner.
This is an incredibly easy, fast and effective way of planning & thinking.
This course will offer you new ways to think about any problem, at work, at college or at home.
Organisation is everything - Mind Mapping is a business tool that we can use to greatly improve the organisation of work load and day to day tasks!
Bring your problems with you and leave with the answers!
Susie Kay, the Managing Director of The Professional Group, is running a two hour session starting at 2 pm on Wednesday 23rd May at Squire Sanders: Birmingham
Tickets: £10 for ALLICE members, £20 for all others. Places are limited so book early.
Application forms available from Phil Uttley on 0121 222 3487 or at phil.uttley@squiresanders.com
Thursday 19 January 2012
Business Information Community of Practice (BICoP)
ASLIB BUSINESS INFORMATION Community of Practice (BICoP)
Mission
Introduction
The ASLIB BICoP is a newly launched group with the aim of serving information
professionals, information intermediaries and business members from academia,
corporates and professional backgrounds.
BICoP Aims
• To provide a community of practice for ASLIB members concerned with supplying
and using Business Information.
• To promote and share good practice in the searching, retrieval, exploitation and
management of Business Information.
• To provide a forum for networking, discussion and support to professionals with an
interest in this area.
First Event!
Killer business information promotion techniques and how to develop your career
The first meeting for the Business Information Community of Practice will be held at
the City Business Library at the Guildhall, London on the 22nd February, 6pm for a
6.30pm start. The meeting is free to all ASLIB members and will include information
on the City Business Library services to business, their exemplary promotional
activities and outreach to the business community. There will also be a presentation
followed by questions on developing your business information career from the Sue
Hill Recruitment team.
Please book by 20th February.
To book your place, or for further information about the event or the BICoP email
Emmy Rawcliffe: erawcliffe@aslib.com, or call 01274 515663
Mission
Introduction
The ASLIB BICoP is a newly launched group with the aim of serving information
professionals, information intermediaries and business members from academia,
corporates and professional backgrounds.
BICoP Aims
• To provide a community of practice for ASLIB members concerned with supplying
and using Business Information.
• To promote and share good practice in the searching, retrieval, exploitation and
management of Business Information.
• To provide a forum for networking, discussion and support to professionals with an
interest in this area.
First Event!
Killer business information promotion techniques and how to develop your career
The first meeting for the Business Information Community of Practice will be held at
the City Business Library at the Guildhall, London on the 22nd February, 6pm for a
6.30pm start. The meeting is free to all ASLIB members and will include information
on the City Business Library services to business, their exemplary promotional
activities and outreach to the business community. There will also be a presentation
followed by questions on developing your business information career from the Sue
Hill Recruitment team.
Please book by 20th February.
To book your place, or for further information about the event or the BICoP email
Emmy Rawcliffe: erawcliffe@aslib.com, or call 01274 515663
Minutes of meeting 18/01/2012
12.30 pm Wednesday 18th January 2012 at Pinsent Masons
In attendance
Tricia Wyspianska, Barry Vickery, Nicola Dennis, John Reynolds, Caroline Mosley, Amanda Hulme, Helen Marshall, Jon Beaumont, Alison Rae, Rita Flakoll, Diane Harris, Rachel Relves, Stephen Wheeler, Paul Dovey, Phil Uttley, Caroline Covington and Suzanne Homer
1. Apologies
Adele Champken, Helen Dunn, David Houston, Christine Newlove, Sally Hassel, Sue Kendall, Erica Foster, Jackie Hanes, Aine Astbury, Caroline Janukowicz, Pat Pritchard and Liz Gwillim
2. Treasurer’s Report
This is attached to the same email as these minutes
3. Nomination of Officers
Both Chair and Treasurer announced that they were standing down. Members thanked them for the work they had done in their posts over many years. A small presentation was made to both officers.
Alison Rae was voted in as the new Chair but no nominations were received for the Treasurer’s post so it was left to the committee to decide upon a way forward. Members were asked to re-consider volunteering for this post. The two main tasks involved were membership invoicing (around September each year) and general financial work, such as dealing with general expenses and preparing an annual report. It might be possible to split these responsibilities between two people in order to lessen the workload. If any member thinks that they may be able to take on either or both of these tasks, they should contact Phil Uttley.
Volunteers were also still required for the committee. This involves attending up to 6 meetings a year to arrange member meetings, events, etc.
4. Future meetings
Members agreed that meetings should continue to be held on Tuesdays, Wednesdays and Thursdays over the next 12 months. Suggestions for topics for future meetings included e-books, successes in promotional activities (following on from the Marketing event last year) and current challenges being faced. It was also suggested that PLC be invited to present on their new developments.
5. Future training events
Members agreed that the financial model used for the recent marketing event could be used again for future events, if appropriate, but that event content was key and future events should focus on building members’ skills. Suggested topics included Business Development Research, Project Management, Training and IT skills.
6. Future social events
The ‘Old Contemptibles’ evening had proved successful as it had been informal and people had been able to come and go as they pleased. Similar events would be welcome but lunch-time social events should also be considered.
7. Next meeting
A host was required for this meeting which will take place after 16th April. Please let Phil Uttley know if you are able to help.
8. A.O.B.
There was no other business so the Chair thanked members for their contributions
In attendance
Tricia Wyspianska, Barry Vickery, Nicola Dennis, John Reynolds, Caroline Mosley, Amanda Hulme, Helen Marshall, Jon Beaumont, Alison Rae, Rita Flakoll, Diane Harris, Rachel Relves, Stephen Wheeler, Paul Dovey, Phil Uttley, Caroline Covington and Suzanne Homer
1. Apologies
Adele Champken, Helen Dunn, David Houston, Christine Newlove, Sally Hassel, Sue Kendall, Erica Foster, Jackie Hanes, Aine Astbury, Caroline Janukowicz, Pat Pritchard and Liz Gwillim
2. Treasurer’s Report
This is attached to the same email as these minutes
3. Nomination of Officers
Both Chair and Treasurer announced that they were standing down. Members thanked them for the work they had done in their posts over many years. A small presentation was made to both officers.
Alison Rae was voted in as the new Chair but no nominations were received for the Treasurer’s post so it was left to the committee to decide upon a way forward. Members were asked to re-consider volunteering for this post. The two main tasks involved were membership invoicing (around September each year) and general financial work, such as dealing with general expenses and preparing an annual report. It might be possible to split these responsibilities between two people in order to lessen the workload. If any member thinks that they may be able to take on either or both of these tasks, they should contact Phil Uttley.
Volunteers were also still required for the committee. This involves attending up to 6 meetings a year to arrange member meetings, events, etc.
4. Future meetings
Members agreed that meetings should continue to be held on Tuesdays, Wednesdays and Thursdays over the next 12 months. Suggestions for topics for future meetings included e-books, successes in promotional activities (following on from the Marketing event last year) and current challenges being faced. It was also suggested that PLC be invited to present on their new developments.
5. Future training events
Members agreed that the financial model used for the recent marketing event could be used again for future events, if appropriate, but that event content was key and future events should focus on building members’ skills. Suggested topics included Business Development Research, Project Management, Training and IT skills.
6. Future social events
The ‘Old Contemptibles’ evening had proved successful as it had been informal and people had been able to come and go as they pleased. Similar events would be welcome but lunch-time social events should also be considered.
7. Next meeting
A host was required for this meeting which will take place after 16th April. Please let Phil Uttley know if you are able to help.
8. A.O.B.
There was no other business so the Chair thanked members for their contributions
Subscribe to:
Posts (Atom)